TY - BOOK AU - Lertporn Parasakul TI - English in Airline Business: ภาษาอังกฤษสำหรับพนักงานสายการบิน SN - 9789740339199 AV - PE 1128 L896e 2020 PY - 2020/// CY - bangkok PB - Chulalongkorn University Press KW - Air travel --Terminology KW - Airlines KW - English language N1 - Ground Services --- Making A Reservation --- Looking uo Fight Times --- Airport Announcements --- Check-in and Departure --- Arrival --- In-Fight Services --- About the crew --- Crew Duties --- Boarding --- Safety and Emergency Procedures --- Food and Beverage Service --- In-flight Entertainment --- Handling Passengers' Questions about the Aircraft and the Destinations --- Responses to some More Passengers' Requestes, Comments and Problems --- In-flight Announcements --- Landing and Disembarkation ER -