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001 on1124613421
003 OCoLC
003 UTCC
005 20210825162444.0
006 m d
007 cr un|---aucuu
008 191019s2020 sz o 000 0 eng d
040 _aEBLCP
_beng
_cEBLCP
_dGW5XE
_dLQU
_dN$T
019 _a1125997626
020 _a3030263118
020 _a9783030263119
_q(electronic bk.)
020 _z9783030263102
_q(print)
024 7 _a10.1007/978-3-030-26
035 _a2273658
_b(N$T)
035 _a(OCoLC)1124613421
_z(OCoLC)1125997626
050 4 _aRA399.A1
082 0 4 _a362.1068/5
_223
049 _aMAIN
100 1 _aMoody-Williams, Jean.
245 1 2 _aA Journey Towards Patient-Centered Healthcare Quality
_h[electronic resource] :
_bPatients, Families and Caregivers, Voices of Transformation /
_cJean Moody-Williams.
260 _aCham :
_bSpringer,
_cc2020.
300 _a1 online resource (114 p.)
500 _aDescription based upon print version of record.
505 0 _aIntro; Preface; Acknowledgments; Contents; About the Author; 1: Understanding Patient and Family Engagement in Health Care; 1.1 Defining Patient and Family Engagement; 1.2 Understanding the Patient Journey; 1.3 Mapping the Patient's Journey; 1.4 Frameworks, Tools, and Resources to Promote and Encourage Family-Centered Care; 1.4.1 Roadmap for Patient and Family Engagement in Healthcare Practices and Research; 1.4.2 Family-Centered Rounding; 1.4.3 Guide to Patient and Family Engagement in Hospital Quality and Safety; 1.4.4 The Nurse Bedside Shift Report
505 8 _a1.5 The Patient-Centered Outcomes Research Institute (PCORI)1.6 Involving Patients, Family, and Caregivers from the Bedside to the Board Room; 1.7 Summary; References; 2: Consideration for Special Settings and Situations; 2.1 Patient and Family Engagement for Persons with Multiple Chronic Conditions (MCC); 2.2 Intensive Care; 2.3 Long-Term Care Settings: Family and Resident Engagement; 2.4 End-Stage Renal Disease; 2.5 Summary; References; 3: Pursuing Continuous Quality Improvement; 3.1 The Evolution of Quality Improvement; 3.2 Evolving Methodology of Quality Improvement
505 8 _a3.3 Quality and Safety in the Airline and Automobile Industry3.3.1 Industry Influences on Healthcare Quality; 3.4 Quality Improvement Organizations (QIOs); 3.5 Quality Improvement Methodology and Learning and Action Networks; 3.6 Coordinating Care and Improving Quality Through Apps, Monitors, and Digital Devices; 3.7 Summary; References; 4: A Quest for Patient Safety; 4.1 Exploring Patient Safety; 4.2 Safety Across the Board; 4.3 Actions to Address Patient Safety; 4.3.1 Partnership for Patients; 4.3.2 The WHO International Conceptual Patient Safety (ICPS) Framework; 4.4 Summary
504 _aReferences5: Consumer Information for Patients, Families, and Caregivers; 5.1 Consumer Report Cards and Resources; 5.1.1 National Committee for Quality Assurance (NCQA); 5.1.2 Healthgrades; 5.1.3 Consumer Reports®; 5.1.4 WebMD; 5.1.5 US News and World Report; 5.1.6 Choosing Wisely®; 5.2 International Consumer Data Tools; 5.2.1 Australia; 5.2.2 France; 5.2.3 Health Consumer Power House of Europe; 5.2.4 The UK; 5.3 US Government-Sponsored Consumer Data Tools; 5.3.1 Food and Drug Administration; 5.3.2 Centers for Medicare & Medicaid Services (CMS); 5.3.2.1 Hospital Compare
505 8 _a5.3.2.2 Nursing Home Compare5.3.2.3 Physician Compare; Quality Activity Participation; Performance; Patient Survey Scores; 5.3.3 Medicare Advantage Plan Finder; 5.4 State Government Report Cards; 5.5 Clinical Decision Support Tools; 5.6 Consumer Apps; 5.6.1 Agency for Healthcare Research and Quality (AHRQ) QuestionBuilder App; 5.6.2 What's Covered App; 5.7 Summary; References; 6: Quality Measures for Patient, Family, and Caregiver Engagement; 6.1 Clinical Quality Measures in Patient and Family Engagement; 6.2 Evolution of Quality Measurement
500 _a6.3 The Meaningful Measurement Framework
520 _aThis book provides valuable insight into emerging trends in healthcare delivery; patient, family and caregiver engagement and the intersection of the two. It is unique in that it not only incorporates patients voice but provides context in the application of patients families and caregivers in healthcare transformation and the future of healthcare models. It is suited toward not only promoting empathy toward patients but also challenging the reader to learn and think about the future of healthcare and the value of patients voice in policy making and decisions about healthcare. It provides valuable information on quality improvement, consumer experience and emerging careers in this area with practical information and interventions. Nurses and other members of the care team play a critical role in the evolving models of care and must stay abreast of emerging trend to ensure that patients needs are met while contributing to meeting the quality and economic goals of the organizations and care settings in which they work. This book will help to ensure that they remain abreast of changing trends in quality improvement, quality measurement, cost, health information technology and patient and family engagement so that they are in a position to lead their teams and organizations. Direct accounts from patients, family and caregivers who want their "voices" heard are incorporated throughout the book.
590 _aAdded to collection customer.56279.3
650 0 _aMedical care
_xEvaluation.
655 4 _aElectronic books.
776 0 8 _iPrint version:
_aMoody-Williams, Jean
_tA Journey Towards Patient-Centered Healthcare Quality : Patients, Families and Caregivers, Voices of Transformation
_dCham : Springer,c2019
_z9783030263102
856 4 0 _3EBSCOhost
_uhttp://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2273658
850 _aKCNL
938 _aProQuest Ebook Central
_bEBLB
_nEBL5945754
938 _aEBSCOhost
_bEBSC
_n2273658
994 _a92
_bN$T
942 _2ddc
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